TLDR:
– Ovation, a provider of a guest experience platform for multi-unit restaurants, secured an undisclosed amount of Series A funding, bringing their total raised amount to $9M.
– The funding round was led by TIA Ventures and included both new and existing investors such as AMARC Holdings, Carin Stutz, and Jim Mizes.
Ovation, based in Salt Lake City, UT, plans to use the funding to strengthen their platform, expand market presence, and enhance customer support capabilities. The company, led by CEO Zack Oates, aims to introduce new features to simplify the feedback process and provide deeper insights for restaurant operators. Ovation’s platform utilizes a 2-question survey to drive revenue, streamline guest recovery, and improve operations for restaurants like Big Chicken, MOOYAH, and Friendly’s. The platform helps restaurants get more feedback, recover guests through real-time communication, boost online reputations, and improve through AI-driven insights.
This funding round marks an important step for Ovation as they continue to grow and innovate in the multi-unit restaurant space.
