TLDR:
- IntelePeer, a AI-powered Communications Automation provider, received $140M in Growth funding.
- The funding round was led by Savant Growth and VantagePoint Capital Partners.
IntelePeer, based in Dania Beach, FL, has secured $140 million in Growth funding led by Savant Growth and VantagePoint Capital Partners. Other participants in the funding round include Coller Capital, Hollyport Capital, Manulife Investment Management, and Achmea. Vector Capital also provided debt financing through its Vector Velocity direct credit strategy. The funding will be used by IntelePeer to expand its operations and development efforts.
The company, led by CEO Frank Fawzi, specializes in AI-powered communications automation, helping businesses and contact centers streamline processes, enhance customer experience, and boost ROI. IntelePeer’s AI-driven platform integrates seamlessly with existing business software and infrastructure, allowing brands to automate complex processes. Their vendor-neutral platform uses generative AI and analytics to help businesses address potential issues proactively and maintain context throughout the customer journey.
Since its founding, IntelePeer has automated over 600 million customer interactions across voice, messaging, and digital channels while decreasing the cost of each interaction significantly. This latest funding round will enable IntelePeer to further enhance its offerings and reach more businesses looking to optimize their communications processes.
